Chapter 422 Reflection

Jin Ling was also about to go back to the office, but Feng Yiping held her back, "Sister Jin, all the senior executives in the company know about your relationship with Jiamei, so you really don't need to be burdened at all, okay!"

"I'm sorry Yiping, I know what you said, but you have also seen it. After knowing this, the company from top to bottom was filled with righteous indignation and signed my work experience. I should avoid suspicion to some extent. Do you think Don't worry, I won't shirk my responsibilities for other jobs."

"Understood, then you have to be active now and think about how to solve this matter." Feng Yiping understands her concerns. In this matter, there may be people in the company who may blame Jin Ling, so she must Pull yourself over.

"Although I don't have an ideal plan at the moment, this incident reflects a lot of shortcomings in our work.

For example, the organizational structure of the group company is still far from perfect. If something more difficult and urgent than this happens, such as mass product quality problems, we should have a department that can deal with similar problems quickly and efficiently. Otherwise, there would not be so many people participating today, and there is still no result yet. "

"Yes, it should be. Foreign companies have a dedicated public relations department."

"It is necessary to have a department similar to the public relations department, but it is best not to call it the public relations department. The word has been interpreted badly in China. When it comes to public relations, it is associated with corruption. Or learn from the school and call it the external relations department. ? It’s not good either, it’s too official.”

"Or the marketing department?" Jin Ling suggested.

"It's not right. This department is mainly for public relations and to establish our brand image. However, as long as it has anything to do with the market, it is generally related to making money, which is not good,"

Feng Yiping crossed his legs, and subconsciously shook his head, "Why don't we just call it the Administration Department for the time being, it looks professional and neutral, and when a person from the marketing department speaks, ordinary people may still think that he is a change They want to make money, but if someone from the administrative department comes out to speak, at least everyone will not have such thoughts.”

"It's okay, then I will arrange for the office and the personnel department to draft job responsibilities and regulations, as well as related recruitment."

"Okay, after the establishment of the administrative department, there should be plans for some common and specific incidents. Things like poaching people can wait, but some things can't wait. For example, if a certain type of food operated by a convenience store appears For safety issues, we must come up with a solution immediately, and if we encounter such a thing, if we delay it for an extra hour, the development of the matter will be even more unfavorable to us."

"It's similar to a crisis public relations plan, right?"

"In addition, I think it is also necessary for the group to establish a legal department. Although there is no such troublesome thing now, I think it will happen sooner or later. When something happens, we will go to the law firm. We need to be familiar with them, and they must also be familiar with us. , wasting time again."

"What about the cooperative law firm, is it in the provincial capital or the capital?"

"It's best to have a firm with many outlets. If that doesn't work, find one on either side. It won't save money. We don't want to have such troubles, but once we encounter them, these firms can help us save a lot of material resources." and energy."

"That's fine, you have a lot of ideas, go back and think about how we should deal with Jiamei. The company has me, and when a mature plan comes up, I will go back to the provincial capital to deal with these things in person."

"Another point is that the trade union, which we used to be a decoration, should also strengthen its work. It can't just give out gift certificates to employees on their birthdays, and give out benefits on holidays."

From the perspective of our national conditions, trade unions, in fact, are often a decoration in state-owned enterprises, not to mention private enterprises like them with the brand of joint venture.

"Those trade union committee members in various companies should talk to employees more. Maybe some employees are reluctant to talk to their supervisors, but they will talk to them. This is also a channel for us to understand the state of mind of employees.

For example, as Zhiyi said, all those who resigned this time were attracted by high salaries. Among the few resigned, are there any family members who are particularly difficult and need money urgently, but our company's system does not allow them to pay in advance? The salary situation, that's why he went to Camry? "

When Feng Yiping first started working, he encountered such a situation. A colleague, his father suddenly became seriously ill and urgently needed surgery, but the cost was still a lot short, so he wanted to advance the company, but the company's cold system did not allow it. He called back lightly, and not long after that, the colleague left to find another job.

Although the company's system does not allow salary advances of more than three months, Feng Yiping believes that specific things can be done more humanely, and handled well, not only can retain a good employee, but can also improve The reputation of the company in the eyes of other employees.

"Actually, what I'm most worried about is that some of the things we did unknowingly hurt the hearts of some loyal and dedicated employees. It may be difficult to win back the hearts of employees."

Among the seven people that Camry took away this time, the only regional director was the second batch of employees of the convenience store and a fellow from the county. Such an employee was lost, especially when he moved to Camry, which he didn't think much of. Feng Yiping is also very frustrated.

"I want to review this. I have not formally communicated with the front-line employees this year. To be honest, I don't know what issues they are most concerned about. Some things that I would do before are now due to busy work. So I put it all aside. Last year, I didn't go to their dormitory to see it once. I guess Xinyu and many other executives are the same as me on this point.

Indeed, as we have more outlets and more employees, we seem to be a little out of touch with the lower levels. Success at the corporate level may sometimes not bring satisfaction to the front-line employees.

I will immediately post an article to emphasize this issue. No matter how busy the work is, we must not abandon some fine traditions when the company was small. "Jin Ling took the initiative to admit the shortcomings in his work.

"Okay, it's best to standardize it from the system level, and include this content in the assessment of each supervisor.

In addition, there are not many companies in our company now. At the end of each year, the presidents will take the heads of the various departments of the group to each company for a discussion to learn about the opinions and suggestions of the company's employees on the daily management of the subordinate companies. Opinions of the company's executives at all levels.

There is also the office, the mailboxes for complaints that we announced have been used as decorations for now. Let Zhiyi and the others find a way to make this area alive, and it can also be used as a communication channel.

In fact, I just want to say it out loud. Sister Jin, you have received systematic and high-end business education. I think that you should let go of the job in the convenience store now and put most of your energy into it. Management of group work comes up. "

Feng Yiping is not all-rounder, he just has more than 30 years of life experience. When he had the most subordinates later, he just managed a dozen branch companies. When he started his own company, apart from the husband and wife, only There are only two nephews and a driver, and now he manages a company that spans several industries, has business in nearly ten provinces, and employs nearly 5,000 people. He really can't do everything right now.

However, it is also because of his family environment that he has an excellent quality that he has not even noticed. No matter whether he is worth tens of millions or billions, he is always a very down-to-earth person, unable to float.

In addition, he has always maintained a good habit of looking for reasons from himself first when encountering problems. Later, he did this because he had no capital and could not find others. He could only improve himself when encountering problems. Without inflation, I can still insist on doing so rationally. I am always right without myself, and the one who is wrong is always the supercilious thinking of others.

Moreover, he does have many other strengths. After all, he has lived in the era of mobile Internet with advanced information and various social platforms. He has never eaten pork, at least he has seen various pigs running.

After thinking about it for a few days, he finally came up with a suitable counterattack plan, which was unanimously approved by everyone, and after everyone's joint improvement, they generally believed that this plan was perfect and would be very classic. .